Returns & Customer Service
Return & Exchange Policy
We want you to be satisfied with your purchase. Please review our return policy carefully.
Returns & Exchanges
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Within 7 days of purchase: Items are eligible for a full refund or exchange.
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After 7 days and up to 30 days: Items may be exchanged or returned for in-store credit only.
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After 30 days: No returns or exchanges will be accepted.
Condition of Items
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All returned or exchanged items must be new, unworn, unwashed, and in re-sellable condition, with original tags attached where applicable.
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Standard wear and tear does not qualify for a return or exchange.
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All returns and exchanges are subject to management discretion.
Sale Items
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All sale items are final sale and are not eligible for return, refund, or exchange.
Proof of Purchase
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A valid receipt is required for all returns and exchanges, or the transaction must be linked to the customer’s account at the time of purchase.
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Returns or exchanges cannot be processed without proof of purchase.
For online returns or exchanges please email: sweethomereturns@gmail.com with your order number, the items(s) you wish to return or exchange and the reason for the request. Customers are responsible for return shipping costs
**We reserve the right to refuse any return or exchange that does not meet the above criteria. Please email sweethomereturns@gmail.com for details regarding the exchange or return of online purchases.